At Can-West Limited, your privacy and the security of your personal data are extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you shop on our eCommerce website, www.canwestghana.com.

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1. What Information We Collect

When you interact with our online store, we may collect the following:

• Personal Information: Full name, email, phone number, billing and shipping address
• Payment Details: Credit/debit card or mobile money information (processed securely via third-party gateways)
• Order Information: Purchase history, product preferences, and delivery details
• Technical Data: IP address, browser type, device details, and usage patterns
• Account Info: If you create an account, we store login credentials in encrypted format

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2. How We Use Your Information

We use the information to:

• Process and fulfill your orders
• Send order confirmations, updates, and delivery notifications
• Respond to customer service inquiries and support needs
• Offer personalized shopping experiences
• Send promotional emails (only if you opt in)
• Improve our website’s usability and performance
• Prevent fraud and secure our platform

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3. Payment Security

We do not store your full payment details. All transactions are processed through secure and PCI-compliant third-party payment gateways to ensure your data remains safe.

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4. Cookies & Tracking

We use cookies to:

• Remember your cart and preferences
• Provide targeted offers and ads
• Analyze site traffic and improve performance

You can manage cookie settings through your browser at any time.

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5. Sharing Your Information

We do not sell your information. Your data is only shared with:

• Delivery partners to ship your orders
• Payment providers for transaction processing
• Marketing tools (e.g., email platforms) if you’ve opted in
• Authorities, if required by law

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6. Your Privacy Rights

As our customer, you can:

• Access or update your personal details
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your stored data

To exercise your rights, email us at [Insert Contact Email].

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7. Data Retention

We retain your data only as long as necessary to fulfill your orders, comply with legal obligations, or for legitimate business purposes.

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8. Third-Party Links

Our site may include links to third-party websites. We’re not responsible for their privacy practices, so we recommend reviewing their policies separately.

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9. Updates to This Policy

We may revise this policy occasionally. Changes will be posted on this page with the updated date. Please check regularly to stay informed.

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10. Contact Us

For any privacy-related concerns, reach out to us:

📧 Email: info@darkgray-cassowary-596811.hostingersite.com
📞 Phone: +233 302 786166